Our Services
Managed Services
Our comprehensive end-to-end Managed IT Services include but aren’t limited to IT Support, Project Management, Device Management, Infrastructure Support and Connectivity.
IT Consultancy
The significance of technology in driving business success is frequently overlooked. Many companies face challenges in achieving their goals due to technology acting as a barrier rather than an enabler. Our aim is to maximize the potential of your technology, empowering your business to thrive and accomplish its objectives.
Cloud Computing
We understand that navigating the world of cloud applications and platforms can be overwhelming, especially when transitioning from traditional onsite infrastructure. That's why our team is here to guide you through the process of creating your Cloud & Hosting strategy. We'll help you make sense of it all and ensure a smooth transition to the cloud.
Network Services
We offer specialized network services tailored for small and medium-sized enterprises (SMEs) in London. Our team provides expert advice and guidance to help you make informed decisions about your network infrastructure. With our ongoing IT support, we ensure that your networks remain fully operational, allowing your business to run smoothly and efficiently.
IT Relocation
The importance of IT relocation has significantly increased in recent years, becoming a crucial aspect of any office move. Unfortunately, failed office relocation projects have emerged as a leading cause of disaster recovery events. We recognize the criticality of seamless IT relocation and are here to ensure a smooth transition of your IT infrastructure during office moves, minimizing the risks and potential disruptions associated with such transitions.
Business Continuity
Today, businesses are recognizing the importance of implementing robust business continuity plans to mitigate downtime resulting from various catastrophes such as human error, natural disasters, network failures, or cyber-attacks. Business continuity ensures the continuity of critical processes and functions during or after such events, safeguarding your business and maintaining a positive client experience.
At our company, we have curated a comprehensive suite of products and services to form our Business Continuity service. This offering encompasses all the essential elements, including Business Continuity Planning, Disaster Recovery, DR as a Service, Cloud Backup, and GDPR & Compliance solutions. With our tailored solutions, you can confidently protect your business, ensuring operational resilience and minimizing the financial and reputational impact of downtime.
Career
SOC Analyst (L1,L2, Senior)
Senior IT Engineer (3rd Line)
Senior IT Engineer (3rd Line)
MSP Advance is actively seeking for a talented Senior IT Engineer (3rd Line) to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for our wide client base. We offer strong progression opportu
MSP Advance is actively seeking for a talented Senior IT Engineer (3rd Line) to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile.
Joining as a SOC Analyst member your responsibilities include monitoring networks for potential threats, installing software that protects from online vulnerabilities, documenting breaches and reporting issues so they can be adequately handled.
Salary:
£28,000 – £55,000 pa
Senior IT Engineer (3rd Line)
Senior IT Engineer (3rd Line)
Senior IT Engineer (3rd Line)
MSP Advance is actively seeking for a talented Senior IT Engineer (3rd Line) to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for our wide client base. We offer strong progression opport
MSP Advance is actively seeking for a talented Senior IT Engineer (3rd Line) to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile.
Joining as a 3rd Line team member you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with industry trends, you will play a vital role ensuring the delivery of great customer service.
Salary:
£32,000 – £45,000 pa
Junior Project Manager
Senior IT Engineer (3rd Line)
Service Desk Agent (1st Line)
MSP Advance is actively seeking for a talented Junior Project Manager to join their expanding IT MSP team. Working from a modern, open plan office; expect an exciting and varied delivering day to day project support and co-ordination to a range of MSP Advance clients.
Joining as a Junior Project Manager, you will be responsible for assi
MSP Advance is actively seeking for a talented Junior Project Manager to join their expanding IT MSP team. Working from a modern, open plan office; expect an exciting and varied delivering day to day project support and co-ordination to a range of MSP Advance clients.
Joining as a Junior Project Manager, you will be responsible for assisting with the successful delivery of projects. You will be able to co-ordinate internal resource and vendors for the flawless execution of key client projects.
Salary: £26,000 – £36,000
Service Desk Agent (1st Line)
Senior IT Engineer (3rd Line)
Service Desk Agent (1st Line)
MSP Advance is actively seeking for a
talented Service Desk Agent (1st Line) to join an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day customer service and support for our wide client base. We offer strong progression opportunities for the candidate willi
MSP Advance is actively seeking for a
talented Service Desk Agent (1st Line) to join an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day customer service and support for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile.
Joining as a 1st Line team member you will be involved in driving the customer experience, playing a vital role ensuring the delivery of great customer service.
You will provide fast and intelligent telephone triage and call prioritisation, accurately directing calls to the appropriate team. You will follow defined service procedures and processes to action various client requests.
Salary:
£22,000 to £26,000